Questions, answered honestly

Frequently asked questions.

If yours isn't here, call (423) 555-0199 or send a note from the contact page. We'll get back within one business day.

Absolutely — that's the whole point of building it right. Every set is engineered to meet CPSC home-playground recommendations and ASTM F1148 standards: documented use zones, fall heights, and torqued hardware. We send the documentation with every order, but our real test is that we'd put any of these sets in our own backyards.

Ready when you are

Tell us about your yard. We'll do the rest.

Whether you've already picked a model or you want us to design something from scratch around your yard — start a conversation. Send a few photos, we'll respond within one business day with a real ship-date window for your build.

Request a ship date Call (423) 555-0199

hello@johnsoncityplaygrounds.com
One-business-day response

(423) 555-0199
Monday – Saturday, 8 a.m. – 6 p.m. ET

1247 Buffalo Trail
Visit the shop in Johnson City — coffee on